Softphone Smart-SIP

The solution that solves it

A physical softphone ties your team to a desk. A third-party app ties your team to a vendor you don’t control. And training every employee to install and configure a SIP client is friction nobody should have to pay, ever. Smart-SIP solves this by running 100% in the browser — nothing to install — connected to any phone system or IP platform your company already uses, with a complete calling core (voice, video, transfer, conference) and an admin panel designed from day one to serve multiple companies independently, with corporate-grade security.

A complete communication system, not just a dialer

Voice, video, chat, and unified history in a single screen — switching tabs never interrupts a call in progress.

Benefits of Smart-SIP

High-quality voice and video — a complete WebRTC dialer, with mute, hold, DTMF keypad, and a real-time quality indicator during the call.
Real transfer and conferencing — blind or attended transfer, and up to 3-way conferencing right in the interface, no external bridge needed.
Chat built into the phone system itself — messages via SIP MESSAGE, the same protocol behind the call, with no external chat server required.
Unified history — calls and chats in the same timeline, with notes per interaction, also available right on each contact’s profile.
Real-time BLF and presence — see who’s free, busy, or on a call before you even dial.
True multi-company support — each client company can have its own independent phone system, with admin, manager, and operator roles.
Corporate-grade security — self-hosted CAPTCHA, automatic lockout against brute-force attempts, real-time Telegram alerts, and a complete audit log.
Built to grow without rewriting anything — a signaling core decoupled from the interface, already prepared for native desktop and mobile versions.

Smart-SIP is billed by number of active users, with an automatic discount as your team grows. SipCode clients with another ecosystem solution active get a 20% discount on any tier.

Plans

Starter

R$ 49.20/user/month

1 to 5 users
Full voice, video, chat, and history
Admin panel with 3 access roles
Email support

Talk to a Specialist

⭐ Most Popular

Business

R$ 39.20/user/month

6 to 20 users
Everything in Starter
Real-time BLF/presence
Priority support

Request a Demo

Enterprise

Custom Quote

21+ users or multiple companies/systems
Everything in Business
Assisted onboarding
Dedicated account manager

Talk to a Specialist

Already a SipCode client? Get 20% off on any tier.

Frequently Asked Questions

Do I need to install any software to use Smart-SIP?

No. Smart-SIP runs 100% in the browser (Chrome, Edge, or Firefox) via WebRTC — there's no installation, plugin, or mandatory app to get started.

Does Smart-SIP work with the phone system I already have?

Yes. Smart-SIP connects to any compatible phone system or IP platform your company already uses — you're never locked into a single vendor. Each client company can even have its own independent system.

Can I make video calls, or just voice?

Both. Smart-SIP's calling core supports high-quality voice and video, including up to 3-way conferencing right in the interface.

Can calls be recorded?

Call recording is a feature of the connected phone system itself, not of Smart-SIP directly. Smart-SIP logs the history and disposition of each call for later review.

How many users can I have in the admin panel?

As many as you need. The panel is truly multi-company, with admin, manager, and operator roles, plus full company and user CRUD with email invitations.

Is Smart-SIP secure enough for corporate use?

Yes. Protected login sessions, a self-hosted CAPTCHA, automatic lockout against brute-force attempts, a complete audit log of admin actions, and real-time Telegram alerts for sensitive events.

Is there a mobile or desktop app version?

Not yet, but the signaling core was designed from day one to be decoupled from the browser — native desktop and mobile versions are on the roadmap, without needing to rewrite the calling logic from scratch.

Didn't find what you were looking for? Check out the full Knowledge Base.

View full Knowledge Base →