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Article

What to do if a solution temporarily stops working

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General Technical Support Updated on 27/08/2026

If a SipCode solution shows instability or temporarily stops working, follow these steps:

1. Check your local internet connection — most instability issues originate on the client’s own network.

2. Try reloading the panel or restarting the equipment being used (IP phone, softphone, etc.).

3. If the issue persists, open a technical support ticket right away through the Contact page, describing what happened.

Our technical team prioritizes resolving outages to minimize impact on your operation.