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Article

What Zap360 is and how omnichannel service works

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Zap360 Updated on 27/08/2026

Zap360 is SipCode’s omnichannel service hub, unifying WhatsApp, Instagram, Facebook, and your website’s chat in a single management panel.

With Zap360, your team serves customers on whichever channel they prefer, without losing conversation history and without needing to switch between multiple tools.