WhatsApp Dashboard

The solution that solves it

A call that ends in abandonment or goes unanswered isn’t just a bad statistic — for most companies, it’s a contact that simply vanishes. Nobody calls back, nobody sends a message, the lead cools off in minutes. WhatsApp Dashboard solves exactly that blind spot: when a call in your Cloud PBX queue is abandoned or overflows, the system validates the number and automatically sends a WhatsApp message — recovering in seconds a contact that would otherwise be lost.

WhatsApp Dashboard Benefits

Never lose a contact — both abandonment (the caller hangs up) and overflow (the queue can’t answer in time) instantly trigger WhatsApp, with no need for anyone to remember to call back.
Automatic number validation — the system confirms the number has active WhatsApp before sending, avoiding messages sent into the void.
Real-time conversion rate — total prospected, messages sent, invalid numbers, and conversion rate, all on one screen.
Live call history — every event (abandonment, overflow) tracked by extension, number, and message outcome.
Retention peaks by time of day — see which hours generate the most WhatsApp recovery, to adjust your team’s schedule.
Filter by service queue — track each queue’s effectiveness separately, not just your operation’s overall number.
Access audit trail — every login to the panel is logged with user, date/time, and source IP.

How it works

WhatsApp Dashboard monitors your Cloud PBX queues in real time. When a call is abandoned by the caller or overflows without being answered, the system detects the event, validates the number, and automatically sends a WhatsApp message — with no need to wait for someone to notice the missed call. Everything is logged: who received it, when, and whether the number was valid, feeding the effectiveness and retention charts in real time.

Plans

WhatsApp Dashboard requires its own messaging instance connected to your service queue — that infrastructure cost is already included in the price below, with no surprise on your invoice.

⭐ Recommended

SipCode Cloud PBX

R$ 297.00/mo

Native integration with your Cloud PBX
Messaging instance included
Automatic number validation
Complete real-time dashboard
Support with response within 2h

Request a Demo

Own PBX

R$ 497.00/mo

Custom integration with your existing IP telephony
Messaging instance included
Automatic number validation
Complete real-time dashboard
Support with response within 4h

Request a Demo

Already a SipCode Cloud PBX customer? WhatsApp Dashboard connects to your service queue with no additional configuration needed.

Frequently Asked Questions

Do I need SipCode's Cloud PBX to use WhatsApp Dashboard?

No — the "Own PBX" plan serves any company with its own IP telephony, with custom integration handled by our team.

How does the system know if a number has WhatsApp?

Validation happens automatically at the moment of sending — numbers without active WhatsApp fall into the "Invalid Numbers" metric, without wasting a message.

Can the message that's sent be customized?

Yes — the automatic message text is configured to match your operation's tone and needs.

What counts as a recoverable call?

Calls that end in abandonment (the caller hangs up before being answered) or overflow (the queue can't answer within the configured time) — both trigger automatic recovery.

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The solution that solves it